Case Study
About Clairo AI
Clairo AI is a pioneering enterprise-level platform offering private, customized, and sustainable Generative AI Agents. With a subscription-based model, Clairo AI focuses on delivering tailored Large Language Models (LLMs) and secure AI solutions designed to boost productivity in industries such as healthcare, finance, customer service, and legal. The company takes pride in its commitment to data privacy, sovereignty, and environmental sustainability, operating AI inference workloads using renewable energy.
What was the problem?
Before partnering with Civo, Clairo AI faced several challenges that hindered their operations and growth. In particular, managing their own Kubernetes clusters proved complex and resource-intensive, pulling time and focus away from core AI innovation.
The unpredictability of costs from other cloud providers, with hidden fees and unclear billing structures, created financial uncertainty. As a provider of secure AI solutions, Clairo also faced data privacy and compliance concerns, necessitating a cloud platform capable of meeting stringent regulatory requirements.
Minimize operational overhead
Clairo AI aimed to streamline the time and resources dedicated to Kubernetes management, enabling a greater focus on platform innovations.
Proactive technical partnership
They wanted access to expert support for scaling, best practices, and deployment strategies.
Transparent pricing
It was important to ensure that there were no hidden fees or surprise charges, enabling accurate financial planning.
Data sovereignty & compliance
Clairo AI required robust data hosting solutions that aligned with regulatory requirements to ensure client trust and compliance.
Environmental sustainability
With a core commitment to environmental sustainability, Clairo AI wanted to collaborate with a provider prioritizing renewable energy and sustainable operations.
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How did Civo help?
Civo's solutions have been essential in transforming Clairo AI's operations, enabling the team to focus on innovation while enjoying a reliable and efficient platform. By leveraging Civo's managed Kubernetes environment, Clairo AI significantly reduced the complexity of infrastructure management. "The platform's intuitive interface and streamlined configuration process allow us to efficiently provision and maintain the resources we need," explained James Faure, Founder and CEO of Clairo AI. "This ensures a smooth, reliable environment for continuous testing, iteration, and refinement of our AI solutions, enabling our team to focus on innovation rather than infrastructure management."
Civo's proactive and personalized support has also been a key differentiator, fostering a true partnership. James noted, “Rather than feeling like a number, we enjoy a true partnership where Civo's team understands our goals, provides timely insights, and aids in technical decision-making.” This collaborative approach has been vital for Clairo AI as a young, growing business, allowing them to benefit from tailored advice and technical guidance.
“Our experience with Civo has been outstanding. As we are still a young business, partnerships are vital to our success. At all levels within Civo, we are understood as a customer rather than just a consumer of their platform. The culture within Civo runs across the whole company blending a highly innovative and ambitious approach, with absolute honesty and integrity, leading to a truly customer-centric service.”
Civo sets itself apart from other cloud providers through its simplicity, transparency, sustainability, and personalized engagement. Its intuitive interface and rapid setup process eliminate the complexity often associated with managing cloud infrastructure, allowing Clairo AI to focus on innovation rather than configuration.
“Unlike other industry players, Civo doesn't bury hidden charges or surprise you with complex egress fees - their pricing is straightforward, and that makes all the difference for businesses trying to scale efficiently”
Beyond technical efficiency, Civo's commitment to sustainability, operating on renewable energy and repurposing waste heat, aligns perfectly with Clairo AI's eco-conscious goals. This is achieved through Civo's partnership with Deep Green in the new LON2 region, whereby it operates entirely on 100% renewable energy sourced from wind and solar power.
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Products and tools utilized
Since partnering with Civo, Clairo AI have leveraged the following tools and services to enhance their platform’s performance and scalability:
Kubernetes Performance Nodes
Object Store
Database
Storage Volume
Load Balancers
